Refund & Return Policy

At ITALIQUE Lighting, we want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return according to the policy below.

Return Period

Customers have the right to request a return within 14 days of receiving their order, in accordance with EU consumer protection regulations.

Return Conditions

To be eligible for a return, the product must:

• Be unused and in the same condition as received
• Be returned in the original packaging
• Include all accessories and components
• Be accompanied by proof of purchase

Non-Returnable Items

Certain items may not be eligible for return, including:

• Products that have been installed or used
• Customized or special-order products
• Items damaged due to improper use

Refund Process

Once your return is received and inspected, we will notify you regarding the status of your refund. If approved, the refund will be processed to the original payment method.

Please allow several business days for the refund to appear depending on your payment provider.

Return Shipping

Customers may be responsible for return shipping costs unless the product is defective or the return is caused by our error.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us as soon as possible so we can assist you with a replacement or refund.

Contact Information

ITALIQUE DI SICARI ALESSIO
Via del Romito 51
59100 Prato (PO), Italy

PEC: italiquediale@pec.it