Shipping Policy
At ITALIQUE Lighting, we are committed to delivering your order as quickly and securely as possible.
Shipping Areas
We currently ship within Italy. For special delivery requests or commercial orders, please contact us before placing your order.
Processing Time
Orders are usually processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Estimated Delivery Time
Standard delivery within Italy usually takes 3–5 business days, depending on the destination and courier service.
Shipping Fees
A standard shipping fee may apply at checkout. Free shipping may be available for selected promotions or minimum order values where stated on the website.
Order Tracking
If tracking information is available, it will be provided after your order has been dispatched.
Delivery Delays
While we do our best to ensure timely delivery, delays may occur due to high shipping volumes, courier issues, weather conditions, or other events beyond our control.
Incorrect Address Information
Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping details.
Damaged or Lost Parcels
If your order arrives damaged, or if you believe your parcel is lost in transit, please contact us as soon as possible so we can assist you.
Contact Information
ITALIQUE DI SICARI ALESSIO
Via del Romito 51
59100 Prato (PO), Italy
PEC: italiquediale@pec.it